Smartlook: pricing, features and alternatives
A web and mobile behavior analytics product with session recordings, heatmaps, funnels, events, and crash reports. Smartlook reached end of sale on May 31, 2026 and is no longer available to new customers.
Pricing
No new subscriptions since May 31, 2026. Renewals and expansions end August 31, 2026.
Deployment
Vendor-hosted cloud
Best for
Existing Smartlook customers planning a move to another web or mobile behavior analytics platform
Company profile
See who operates the product, where the organization is based, and the scale behind it.
- Company base
- Brno, Czechia · European Union
- Company location does not show where customer data is stored or which privacy laws apply.
- Official source
- Organization scale
- No comparable official organization-size figure was publicly disclosed.
- The figure covers the stated organization, not the product team or its support capacity.
- Official source
How the platform evolved
Follow verified launches, ownership changes, major releases, and pricing changes from official sources.
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Smartlook reached end of sale.
Official source -
Smartlook added migration path to Splunk Digital Experience Analytics.
Official source -
Smartlook was acquired by Cisco.
Official source -
Smartlook was founded.
Official source
Key features
- Web and mobile session replay
- Heatmaps
- Funnels
- Event analytics
- Crash reports
- User identification
- Mobile app analytics
Important considerations
Paid support ends August 31, 2027. Export required data before your paid plan expires: historical data does not migrate to Splunk automatically. The platform and remaining data are scheduled for removal on September 30, 2027.
Integrations
Shopify, WordPress
Capabilities
Fact check
We checked this information against official vendor sources on 2026-08-27. Official source
Smartlook alternatives
A digital experience analytics platform combining session replay, heatmaps, funnels, event analytics, and AI insights for both web and mobile.
An AI-assisted digital experience platform that connects web and mobile session replay with product analytics, frontend errors, network logs, performance monitoring, heatmaps, funnels, surveys, and issue diagnosis.
A digital experience analytics suite for web and mobile that combines session replay, heatmaps, funnels, journey and product analytics, surveys, revenue insights, error monitoring, AI summaries, and enterprise data feeds.