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Hotjar: pricing, features and alternatives

A behavior analytics and user feedback product, now positioned within Contentsquare, focused on session replay, heatmaps, surveys, interviews, and journey optimization for UX and growth teams.

Pricing

Contentsquare Free is available; Digital Experience Analytics Growth starts at $49/month, with 20% off annual billing; higher tiers are custom

Deployment

Vendor-hosted cloud

Best for

Marketers, product teams, and UX researchers who need qualitative behavior data and feedback workflows

Company profile

See who operates the product, where the organization is based, and the scale behind it.

Company facts checked 13 Aug 2026
Operator
Hotjar Limited
Subsidiary of Content Square SAS
Official source — Hotjar Limited Official source — Content Square SAS
Company base
St Julian's, Malta · European Union
Company location does not show where customer data is stored or which privacy laws apply.
Official source
Organization scale
at least 190 team members · operator, as of 1 Sep 2021
The figure covers the stated organization, not the product team or its support capacity.
Official source

How the platform evolved

Follow verified launches, ownership changes, major releases, and pricing changes from official sources.

  1. Hotjar added Contentsquare all-in-one platform.

    Official source
  2. Hotjar was acquired by Contentsquare.

    Official source
  3. Hotjar was founded.

    Official source
Visit official website Documentation

Key features

  • Session replay
  • Zone-based heatmaps
  • Journey analysis
  • Funnels
  • Surveys and feedback
  • Interviews
  • AI-assisted insights
  • Integrations and exports

Important considerations

Hotjar is now sold through Contentsquare packaging; session allowances, retention, and feature access vary by product and tier.

Integrations

Shopify, WordPress

Capabilities

Fact check

We checked this information against official vendor sources on 2026-08-08. Official source

Hotjar alternatives

A self-hosted analytics and behavior analytics platform for teams that want full data ownership plus heatmaps, session recordings, funnels, A/B tests, error tracking, and AI-assisted analysis without recurring SaaS fees.

Best for: Privacy-conscious teams that want a feature-rich self-hosted alternative to Hotjar and cloud analytics suites

A digital experience analytics platform offering session recordings, heatmaps, and funnels to help businesses understand user behavior and optimize their websites.

Best for: Marketers and product teams needing detailed user behavior insights

A conversion optimization and digital experience platform offering A/B testing, heatmaps, surveys, feature flagging, and personalization across web and mobile.

Best for: CRO teams, UX researchers, agencies optimizing user experiences