| Overview |
A digital experience analytics suite for web and mobile that combines session replay, heatmaps, funnels, journey and product analytics, surveys, revenue insights, error monitoring, AI summaries, and enterprise data feeds. | Skald analyses web-server logs to distinguish visitors, AI assistants and crawlers. It is free to self-host under Elastic License 2.0, with paid hosted plans and a 30-day trial. |
| Pricing |
Experience Analytics Free includes 200,000 monthly sessions and one project; Growth scales by sessions and selected products, while Pro and Enterprise use sales-assisted packaging | Free self-hosting. Hosted Starter: $9/month or $86/year for 1 site, 1 million requests/month and 3 team members; 30-day free trial. Requests include assets and bots, not just page views. Server costs and optional AI-provider API charges are separate. |
| Deployment |
Vendor-hosted cloud | Self-hosted and hosted options |
| Best for |
Product, ecommerce, UX, and enterprise digital teams that need broad experience analytics across sites and apps | Site owners and agencies with access to suitable server or CDN logs who want visibility into people and automated traffic. |
| Operator |
Content Square SAS Independent private company | Space-O Technologies Independent private company |
| Company base |
Paris, France · European Union | Ahmedabad, Gujarat, India · Other region |
| Organization scale |
at least 1,800 employees · operator, as of 16 Jun 2023 | at least 140 team members · operator, as of 26 Oct 2026 |
| Recent direction |
AI-assisted analysis Recent official evidence shows a focus on AI-assisted analysis. | platform integration Recent official evidence shows a focus on platform integration. |
| Key features |
- Web and mobile experience analytics
- Session replay
- Heatmaps and zoning analysis
- Funnels and journey analysis
- Product analytics
- Surveys and voice of customer
- Revenue goals
- Error and experience monitoring
- AI replay and error summaries
- Data feeds and integrations
|
- Server-log traffic classification
- Optional in-page tracking
- Search Console and Bing reports
- Optional AI-answer monitoring with a daily cost cap
|
| Important considerations |
Contentsquare is a multi-product vendor suite that also owns Hotjar and Heap. Product, plan, session, project, retention, and advanced monitoring choices materially change scope and cost. | Source-available, not OSI open source. Optional browser tracking adds in-page signals. AI-answer monitoring uses your provider keys and paid API samples; it does not reproduce what every app user sees. No verified hosted data-region claim. |
| Integrations |
Google Analytics, Adobe Analytics, Optimizely, Salesforce, Slack | Google Search Console, Bing Webmaster Tools |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-10-26. |