Glassbox vs Skald comparison

Compare pricing, deployment, product fit, integrations, and capabilities side by side.

Catalog capabilities may require a paid plan, add-on or hosted edition. “Not listed” means unverified here, not unavailable. Confirm the exact edition, usage limits and privacy settings.

Starting prices use different billing periods and usage units. Compare the same traffic, events, retention and seats.

Which platform fits your needs?

Choose Glassbox if

Large, regulated, and high-traffic organizations that need broad digital journey evidence, replay, technical diagnostics, and flexible deployment

Capabilities listed only for Glassbox in this selection

GDPR compliant App analytics Event tracking Behavior analytics Funnels Error tracking Audience insights User segments Session recordings Heatmaps User feedback Goals Data ownership Integrations Custom reports AI insights Retention analytics Cross-device tracking Enterprise

Important considerations: There is no public entry price or self-service free plan. Scope, replay sampling, session volume, retention, modules, and cloud, hybrid, or on-premises deployment are determined during sales packaging.

Choose Skald if

Site owners and agencies with access to suitable server or CDN logs who want visibility into people and automated traffic.

Capabilities listed only for Skald in this selection

Free plan Web analytics

Important considerations: Source-available, not OSI open source. Optional browser tracking adds in-page signals. AI-answer monitoring uses your provider keys and paid API samples; it does not reproduce what every app user sees. No verified hosted data-region claim.

Shared capabilities

Self-hosted Data export

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Attribute	Glassbox	Skald
Overview	An enterprise digital experience intelligence platform for web and mobile that combines tagless interaction capture, customer journey and product analytics, session replay, interaction maps, funnels, performance and error analysis, voice-of-customer tools, and AI assistance.	Skald analyses web-server logs to distinguish visitors, AI assistants and crawlers. It is free to self-host under Elastic License 2.0, with paid hosted plans and a 30-day trial.
Pricing	Custom pricing based on the selected package, web or app session volume, and retention period; packages target production operations, marketing and business, or product teams	Free self-hosting. Hosted Starter: $9/month or $86/year for 1 site, 1 million requests/month and 3 team members; 30-day free trial. Requests include assets and bots, not just page views. Server costs and optional AI-provider API charges are separate.
Deployment	Self-hosted and hosted options	Self-hosted and hosted options
Best for	Large, regulated, and high-traffic organizations that need broad digital journey evidence, replay, technical diagnostics, and flexible deployment	Site owners and agencies with access to suitable server or CDN logs who want visibility into people and automated traffic.
Operator	Glassbox Ltd. Subsidiary of Alicorn Venture Partners	Space-O Technologies Independent private company
Company base	Petah Tikva, Israel · Other region	Ahmedabad, Gujarat, India · Other region
Organization scale	No comparable official organization-size figure was publicly disclosed.	at least 140 team members · operator, as of 26 Oct 2026
Recent direction	operational reliability Recent official evidence shows a focus on operational reliability.	platform integration Recent official evidence shows a focus on platform integration.
Key features	Web and mobile analytics Tagless interaction capture Customer journey analytics Session replay Interaction maps and heatmaps Funnel analysis Performance and error analysis Product analytics Voice of customer and silent feedback AI insights assistant	Server-log traffic classification Optional in-page tracking Search Console and Bing reports Optional AI-answer monitoring with a daily cost cap
Important considerations	There is no public entry price or self-service free plan. Scope, replay sampling, session volume, retention, modules, and cloud, hybrid, or on-premises deployment are determined during sales packaging.	Source-available, not OSI open source. Optional browser tracking adds in-page signals. AI-answer monitoring uses your provider keys and paid API samples; it does not reproduce what every app user sees. No verified hosted data-region claim.
Integrations	Adobe Analytics, Google Analytics, Jira, Microsoft Teams, Slack, AppDynamics, New Relic, Splunk	Google Search Console, Bing Webmaster Tools
Fact check	We checked this information against official vendor sources on 2026-08-09.	We checked this information against official vendor sources on 2026-10-26.

Capability matrix

This matrix shows capabilities recorded in our catalog. Not listed means we have not confirmed the capability here. Check the linked vendor sources for plan, deployment, and usage limits.

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Attribute	Glassbox	Skald
AI insights	Listed	Not listed
App analytics	Listed	Not listed
Audience insights	Listed	Not listed
Behavior analytics	Listed	Not listed
Cross-device tracking	Listed	Not listed
Custom reports	Listed	Not listed
Data export	Listed	Listed
Data ownership	Listed	Not listed
Enterprise	Listed	Not listed
Error tracking	Listed	Not listed
Event tracking	Listed	Not listed
Free plan	Not listed	Listed
Funnels	Listed	Not listed
GDPR compliant	Listed	Not listed
Goals	Listed	Not listed
Heatmaps	Listed	Not listed
Integrations	Listed	Not listed
Retention analytics	Listed	Not listed
Self-hosted	Listed	Listed
Session recordings	Listed	Not listed
User feedback	Listed	Not listed
User segments	Listed	Not listed
Web analytics	Not listed	Listed

Full details: Glassbox Full details: Skald