| Overview |
A website optimization suite combining web analytics, live activity, heatmaps, session recordings, error tracking, funnels, surveys, A/B testing, conversion tools, and AI-assisted analysis. | An AI-assisted digital experience platform that connects web and mobile session replay with product analytics, frontend errors, network logs, performance monitoring, heatmaps, funnels, surveys, and issue diagnosis. |
| Pricing |
30-day free trial; Analytics starts at $29/month for 5,000 tracked pageviews and 50 recordings, Growth at $99/month, and Enterprise is custom | Session-based pricing with a 14-day trial; the public calculator currently starts at $176/month for 25,000 captured sessions, while final cost depends on seats, retention, add-ons, and deployment |
| Deployment |
Vendor-hosted cloud | Self-hosted and hosted options |
| Best for |
Marketers, CRO teams, and site owners who want heatmaps, replay, feedback, and testing in one service | Product, engineering, support, and UX teams that need replay tied to technical diagnostics and product analytics |
| Operator |
Crazy Egg, Inc. Independent private company | LogRocket, Inc. Independent private company |
| Company base |
Redwood City, United States · United States | Boston, United States · United States |
| Organization scale |
No comparable official organization-size figure was publicly disclosed. | at least 110 employees · operator, as of 13 Aug 2026 |
| Recent direction |
experimentation and optimization Recent official evidence shows a focus on experimentation and optimization. | AI-assisted analysis Recent official evidence shows a focus on AI-assisted analysis. |
| Key features |
- Web analytics and live activity
- Heatmap reports
- Session recordings
- Error tracking
- Conversion funnels
- A/B testing
- Surveys
- AI analysis
- GA4 integration
- Unlimited domains and team members
|
- Web and mobile session replay
- Product analytics
- Frontend error and network context
- Performance monitoring
- Funnels and path analysis
- Heatmaps and clickmaps
- Galileo AI summaries and issue detection
- Surveys
- MCP and API access
- Enterprise self-hosting
|
| Important considerations |
There is no permanent free plan. Pricing separates tracked heatmap or A/B pageviews from sampled recording allowances, and advanced personalization and security controls require higher tiers. | Cost scales with captured sessions and configuration. Self-hosting is an Enterprise option rather than a free community edition; Galileo AI and enterprise controls depend on packaging. |
| Integrations |
Google Analytics 4, Shopify, WordPress, Google Tag Manager | Sentry, Datadog, Jira, Salesforce, Segment, Snowflake |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-08-08. |