Crazy Egg vs OpenReplay comparison

Compare pricing, deployment, product fit, integrations, and capabilities side by side.

Catalog capabilities may require a paid plan, add-on or hosted edition. “Not listed” means unverified here, not unavailable. Confirm the exact edition, usage limits and privacy settings.

Starting prices use different billing periods and usage units. Compare the same traffic, events, retention and seats.

Which platform fits your needs?

Choose Crazy Egg if

Marketers, CRO teams, and site owners who want heatmaps, replay, feedback, and testing in one service

Capabilities listed only for Crazy Egg in this selection

Real-time data E-commerce tracking User feedback Surveys A/B testing Goals Custom reports Personalization

Important considerations: No permanent free plan. Tracked pageviews, heatmap reports, recording quotas and retention differ by tier. Starter stores recordings for six months; higher plans list two years. Larger custom Enterprise plans are also available.

Choose OpenReplay if

Engineering and product teams that need self-hosted replay, debugging context, and product analytics

Capabilities listed only for OpenReplay in this selection

Privacy-first Self-hosted Open source Free plan GDPR compliant CCPA compliant App analytics Data ownership

Important considerations: Cloud Free includes 2 users, 1 project, and 7-day retention. Paid Serverless includes unlimited users and projects with 30-day retention. Self-hosting requires your own infrastructure; Dedicated costs depend on the instance, region, and running time.

Shared capabilities

Event tracking Behavior analytics Funnels Error tracking Audience insights User segments Session recordings Heatmaps Data export Integrations AI insights Enterprise

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Attribute	Crazy Egg	OpenReplay
Overview	A website optimization suite combining web analytics, live activity, heatmaps, session recordings, error tracking, funnels, surveys, A/B testing, conversion tools, and AI-assisted analysis.	An open-source session replay and product analytics platform that can run on your infrastructure, combining replays with errors, network activity, performance data, funnels, journeys, heatmaps, web analytics, and co-browsing.
Pricing	Starter $29/month: 5,000 tracked pageviews and 50 recordings; Plus $99, Pro $249 and Enterprise $599/month. All prices require annual billing; a free trial is available.	Open-source self-hosting is free. Cloud Free: 1,000 sessions/month; Serverless: $5.95 per 1,000 sessions/month; Dedicated: from $199/month, billed hourly; Enterprise: custom.
Deployment	Vendor-hosted cloud	Self-hosted and hosted options
Best for	Marketers, CRO teams, and site owners who want heatmaps, replay, feedback, and testing in one service	Engineering and product teams that need self-hosted replay, debugging context, and product analytics
Operator	Crazy Egg, Inc. Independent private company	Asayer SAS Independent private company
Company base	Redwood City, United States · United States	Distributed organization
Organization scale	No comparable official organization-size figure was publicly disclosed.	No comparable official organization-size figure was publicly disclosed.
Recent direction	experimentation and optimization Recent official evidence shows a focus on experimentation and optimization.	product analytics Recent official evidence shows a focus on product analytics.
Key features	Web analytics and live activity Heatmap reports Session recordings Error tracking Conversion funnels A/B testing Surveys AI analysis GA4 integration Unlimited domains and team members	Self-hosted session replay Product and web analytics Error, network, and performance context Funnels and journeys Heatmaps Co-browsing Web and mobile capture Data export MCP server
Important considerations	No permanent free plan. Tracked pageviews, heatmap reports, recording quotas and retention differ by tier. Starter stores recordings for six months; higher plans list two years. Larger custom Enterprise plans are also available.	Cloud Free includes 2 users, 1 project, and 7-day retention. Paid Serverless includes unlimited users and projects with 30-day retention. Self-hosting requires your own infrastructure; Dedicated costs depend on the instance, region, and running time.
Integrations	Google Analytics 4, Shopify, WordPress, Google Tag Manager	GitHub, Jira, Slack, Sentry, Datadog
Fact check	We checked this information against official vendor sources on 2026-09-30.	We checked this information against official vendor sources on 2026-09-04.

Capability matrix

This matrix shows capabilities recorded in our catalog. Not listed means we have not confirmed the capability here. Check the linked vendor sources for plan, deployment, and usage limits.

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Attribute	Crazy Egg	OpenReplay
A/B testing	Listed	Not listed
AI insights	Listed	Listed
App analytics	Not listed	Listed
Audience insights	Listed	Listed
Behavior analytics	Listed	Listed
CCPA compliant	Not listed	Listed
Custom reports	Listed	Not listed
Data export	Listed	Listed
Data ownership	Not listed	Listed
E-commerce tracking	Listed	Not listed
Enterprise	Listed	Listed
Error tracking	Listed	Listed
Event tracking	Listed	Listed
Free plan	Not listed	Listed
Funnels	Listed	Listed
GDPR compliant	Not listed	Listed
Goals	Listed	Not listed
Heatmaps	Listed	Listed
Integrations	Listed	Listed
Open source	Not listed	Listed
Personalization	Listed	Not listed
Privacy-first	Not listed	Listed
Real-time data	Listed	Not listed
Self-hosted	Not listed	Listed
Session recordings	Listed	Listed
Surveys	Listed	Not listed
User feedback	Listed	Not listed
User segments	Listed	Listed

Full details: Crazy Egg Full details: OpenReplay