| Overview |
An automatic product analytics platform, now part of Contentsquare, that focuses on low-code event capture, funnels, journeys, enrichment, and enterprise-ready data governance. | Skald analyses web-server logs to distinguish visitors, AI assistants and crawlers. It is free to self-host under Elastic License 2.0, with paid hosted plans and a 30-day trial. |
| Pricing |
Free up to 10K monthly sessions; Growth is self-serve; Pro and Premier are custom-priced, with replay and heatmaps sold as add-ons | Free self-hosting. Hosted Starter: $9/month or $86/year for 1 site, 1 million requests/month and 3 team members; 30-day free trial. Requests include assets and bots, not just page views. Server costs and optional AI-provider API charges are separate. |
| Deployment |
Vendor-hosted cloud | Self-hosted and hosted options |
| Best for |
Product teams and marketers who want automatic tracking and user behavior insights | Site owners and agencies with access to suitable server or CDN logs who want visibility into people and automated traffic. |
| Operator |
Heap Inc. Subsidiary of Content Square SAS | Space-O Technologies Independent private company |
| Company base |
San Francisco, United States · United States | Ahmedabad, Gujarat, India · Other region |
| Organization scale |
No comparable official organization-size figure was publicly disclosed. | at least 140 team members · operator, as of 26 Oct 2026 |
| Recent direction |
suite consolidation Recent official evidence shows a focus on suite consolidation. | platform integration Recent official evidence shows a focus on platform integration. |
| Key features |
- Automatic event capture
- Funnels and journeys
- Retention analysis
- Session replay
- Heatmaps
- Error analysis
- Data enrichment
- Warehouse connections
|
- Server-log traffic classification
- Optional in-page tracking
- Search Console and Bing reports
- Optional AI-answer monitoring with a daily cost cap
|
| Important considerations |
Session replay, heatmaps, and error analysis are add-ons on Pro and Premier; pricing above Growth is custom. | Source-available, not OSI open source. Optional browser tracking adds in-page signals. AI-answer monitoring uses your provider keys and paid API samples; it does not reproduce what every app user sees. No verified hosted data-region claim. |
| Integrations |
Segment, Salesforce | Google Search Console, Bing Webmaster Tools |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-10-26. |