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Heap vs Skald comparison

Compare pricing, deployment, product fit, integrations, and capabilities side by side.

Catalog capabilities may require a paid plan, add-on or hosted edition. “Not listed” means unverified here, not unavailable. Confirm the exact edition, usage limits and privacy settings.

Starting prices use different billing periods and usage units. Compare the same traffic, events, retention and seats.

Which platform fits your needs?

Choose Heap if

Product teams and marketers who want automatic tracking and user behavior insights

Capabilities listed only for Heap in this selection

Important considerations: Session replay, heatmaps, and error analysis are add-ons on Pro and Premier; pricing above Growth is custom.

Choose Skald if

Site owners and agencies with access to suitable server or CDN logs who want visibility into people and automated traffic.

Capabilities listed only for Skald in this selection

Important considerations: Source-available, not OSI open source. Optional browser tracking adds in-page signals. AI-answer monitoring uses your provider keys and paid API samples; it does not reproduce what every app user sees. No verified hosted data-region claim.

Shared capabilities

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Attribute Heap Skald
Overview An automatic product analytics platform, now part of Contentsquare, that focuses on low-code event capture, funnels, journeys, enrichment, and enterprise-ready data governance.Skald analyses web-server logs to distinguish visitors, AI assistants and crawlers. It is free to self-host under Elastic License 2.0, with paid hosted plans and a 30-day trial.
Pricing Free up to 10K monthly sessions; Growth is self-serve; Pro and Premier are custom-priced, with replay and heatmaps sold as add-onsFree self-hosting. Hosted Starter: $9/month or $86/year for 1 site, 1 million requests/month and 3 team members; 30-day free trial. Requests include assets and bots, not just page views. Server costs and optional AI-provider API charges are separate.
Deployment Vendor-hosted cloudSelf-hosted and hosted options
Best for Product teams and marketers who want automatic tracking and user behavior insightsSite owners and agencies with access to suitable server or CDN logs who want visibility into people and automated traffic.
Operator Heap Inc.
Subsidiary of Content Square SAS
Space-O Technologies
Independent private company
Company base San Francisco, United States · United StatesAhmedabad, Gujarat, India · Other region
Organization scale No comparable official organization-size figure was publicly disclosed.at least 140 team members · operator, as of 26 Oct 2026
Recent direction suite consolidation
Recent official evidence shows a focus on suite consolidation.
platform integration
Recent official evidence shows a focus on platform integration.
Key features
  • Automatic event capture
  • Funnels and journeys
  • Retention analysis
  • Session replay
  • Heatmaps
  • Error analysis
  • Data enrichment
  • Warehouse connections
  • Server-log traffic classification
  • Optional in-page tracking
  • Search Console and Bing reports
  • Optional AI-answer monitoring with a daily cost cap
Important considerations Session replay, heatmaps, and error analysis are add-ons on Pro and Premier; pricing above Growth is custom.Source-available, not OSI open source. Optional browser tracking adds in-page signals. AI-answer monitoring uses your provider keys and paid API samples; it does not reproduce what every app user sees. No verified hosted data-region claim.
Integrations Segment, SalesforceGoogle Search Console, Bing Webmaster Tools
Fact check We checked this information against official vendor sources on 2026-08-08. We checked this information against official vendor sources on 2026-10-26.

Capability matrix

This matrix shows capabilities recorded in our catalog. Not listed means we have not confirmed the capability here. Check the linked vendor sources for plan, deployment, and usage limits.

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AttributeHeapSkald
A/B testing Listed Not listed
AI insights Listed Not listed
App analytics Listed Not listed
Audience insights Listed Not listed
Behavior analytics Listed Not listed
CCPA compliant Listed Not listed
Cohort analysis Listed Not listed
Cross-device tracking Listed Not listed
Custom reports Listed Not listed
Data export Listed Listed
E-commerce tracking Listed Not listed
Event tracking Listed Not listed
Free plan Listed Listed
Funnels Listed Not listed
GDPR compliant Listed Not listed
Goals Listed Not listed
Heatmaps Listed Not listed
Integrations Listed Not listed
Real-time data Listed Not listed
Retention analytics Listed Not listed
Revenue tracking Listed Not listed
Self-hosted Not listed Listed
Session recordings Listed Not listed
User segments Listed Not listed
Web analytics Not listed Listed
Full details: Heap Full details: Skald