| Overview |
Microsoft's free behavior analytics service for websites and mobile apps, with always-on session recordings, click and scroll heatmaps, smart events, frustration signals, and Copilot-powered summaries. | Skald analyses web-server logs to distinguish visitors, AI assistants and crawlers. It is free to self-host under Elastic License 2.0, with paid hosted plans and a 30-day trial. |
| Pricing |
Free forever with no traffic limits; unlimited heatmaps, websites, and team members are included | Free self-hosting. Hosted Starter: $9/month or $86/year for 1 site, 1 million requests/month and 3 team members; 30-day free trial. Requests include assets and bots, not just page views. Server costs and optional AI-provider API charges are separate. |
| Deployment |
Vendor-hosted cloud | Self-hosted and hosted options |
| Best for |
Website owners, marketers, and product teams that need free session replay and heatmaps | Site owners and agencies with access to suitable server or CDN logs who want visibility into people and automated traffic. |
| Operator |
Microsoft Corporation Independent public company | Space-O Technologies Independent private company |
| Company base |
Redmond, United States · United States | Ahmedabad, Gujarat, India · Other region |
| Organization scale |
228,000 employees · operator, as of 30 Jun 2025 | at least 140 team members · operator, as of 26 Oct 2026 |
| Recent direction |
marketing attribution Recent official evidence shows a focus on marketing attribution. | platform integration Recent official evidence shows a focus on platform integration. |
| Key features |
- Always-on session recordings
- Click, scroll, area, and conversion heatmaps
- Rage-click and dead-click insights
- Smart events
- Session and heatmap summaries
- Web and mobile app capture
- Google Analytics integration
- 40+ filters
|
- Server-log traffic classification
- Optional in-page tracking
- Search Console and Bing reports
- Optional AI-answer monitoring with a daily cost cap
|
| Important considerations |
Clarity is vendor-hosted and uses cookies. Teams must review consent and data policies; it emphasizes qualitative behavior analysis rather than replacing a complete first-party analytics stack. | Source-available, not OSI open source. Optional browser tracking adds in-page signals. AI-answer monitoring uses your provider keys and paid API samples; it does not reproduce what every app user sees. No verified hosted data-region claim. |
| Integrations |
Google Analytics, Google Ads, WordPress, Shopify | Google Search Console, Bing Webmaster Tools |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-10-26. |