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Skald vs Smartlook comparison

Compare pricing, deployment, product fit, integrations, and capabilities side by side.

Catalog capabilities may require a paid plan, add-on or hosted edition. “Not listed” means unverified here, not unavailable. Confirm the exact edition, usage limits and privacy settings.

Starting prices use different billing periods and usage units. Compare the same traffic, events, retention and seats.

Which platform fits your needs?

Choose Skald if

Site owners and agencies with access to suitable server or CDN logs who want visibility into people and automated traffic.

Capabilities listed only for Skald in this selection

Important considerations: Source-available, not OSI open source. Optional browser tracking adds in-page signals. AI-answer monitoring uses your provider keys and paid API samples; it does not reproduce what every app user sees. No verified hosted data-region claim.

Choose Smartlook if

Existing Smartlook customers planning a move to another web or mobile behavior analytics platform

Capabilities listed only for Smartlook in this selection

Important considerations: Paid support ends August 31, 2027. Export required data before your paid plan expires: historical data does not migrate to Splunk automatically. The platform and remaining data are scheduled for removal on September 30, 2027.

Shared capabilities

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Attribute Skald Smartlook
Overview Skald analyses web-server logs to distinguish visitors, AI assistants and crawlers. It is free to self-host under Elastic License 2.0, with paid hosted plans and a 30-day trial.A web and mobile behavior analytics product with session recordings, heatmaps, funnels, events, and crash reports. Smartlook reached end of sale on May 31, 2026 and is no longer available to new customers.
Pricing Free self-hosting. Hosted Starter: $9/month or $86/year for 1 site, 1 million requests/month and 3 team members; 30-day free trial. Requests include assets and bots, not just page views. Server costs and optional AI-provider API charges are separate.No new subscriptions since May 31, 2026. Renewals and expansions end August 31, 2026.
Deployment Self-hosted and hosted optionsVendor-hosted cloud
Best for Site owners and agencies with access to suitable server or CDN logs who want visibility into people and automated traffic.Existing Smartlook customers planning a move to another web or mobile behavior analytics platform
Operator Space-O Technologies
Independent private company
Smartlook, s.r.o.
Subsidiary of Cisco Systems, Inc.
Company base Ahmedabad, Gujarat, India · Other regionBrno, Czechia · European Union
Organization scale at least 140 team members · operator, as of 26 Oct 2026No comparable official organization-size figure was publicly disclosed.
Recent direction platform integration
Recent official evidence shows a focus on platform integration.
platform integration
Recent official evidence shows a focus on platform integration.
Key features
  • Server-log traffic classification
  • Optional in-page tracking
  • Search Console and Bing reports
  • Optional AI-answer monitoring with a daily cost cap
  • Web and mobile session replay
  • Heatmaps
  • Funnels
  • Event analytics
  • Crash reports
  • User identification
  • Mobile app analytics
Important considerations Source-available, not OSI open source. Optional browser tracking adds in-page signals. AI-answer monitoring uses your provider keys and paid API samples; it does not reproduce what every app user sees. No verified hosted data-region claim.Paid support ends August 31, 2027. Export required data before your paid plan expires: historical data does not migrate to Splunk automatically. The platform and remaining data are scheduled for removal on September 30, 2027.
Integrations Google Search Console, Bing Webmaster ToolsShopify, WordPress
Fact check We checked this information against official vendor sources on 2026-10-26. We checked this information against official vendor sources on 2026-08-27.

Capability matrix

This matrix shows capabilities recorded in our catalog. Not listed means we have not confirmed the capability here. Check the linked vendor sources for plan, deployment, and usage limits.

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AttributeSkaldSmartlook
App analytics Not listed Listed
Behavior analytics Not listed Listed
Cross-device tracking Not listed Listed
Data export Listed Listed
Error tracking Not listed Listed
Event tracking Not listed Listed
Free plan Listed Not listed
Funnels Not listed Listed
Heatmaps Not listed Listed
Integrations Not listed Listed
Retention analytics Not listed Listed
Self-hosted Listed Not listed
Session recordings Not listed Listed
User segments Not listed Listed
Web analytics Listed Not listed
Full details: Skald Full details: Smartlook