| Overview |
A privacy-focused product analytics platform offered in self-hosted and private-cloud editions, covering web, mobile, desktop, journeys, feedback, messaging, and AI-assisted analysis. | An AI-assisted digital experience platform that connects web and mobile session replay with product analytics, frontend errors, network logs, performance monitoring, heatmaps, funnels, surveys, and issue diagnosis. |
| Pricing |
Countly Lite is free and self-hosted; private-cloud Flex is free up to 500 MAU and paid Flex starts at $40/month; Enterprise is custom | Session-based pricing with a 14-day trial; the public calculator currently starts at $176/month for 25,000 captured sessions, while final cost depends on seats, retention, add-ons, and deployment |
| Deployment |
Self-hosted and hosted options | Self-hosted and hosted options |
| Best for |
Developers and product teams who need cross-platform analytics | Product, engineering, support, and UX teams that need replay tied to technical diagnostics and product analytics |
| Operator |
Countly Ltd
Independent private company | LogRocket, Inc.
Independent private company |
| Company base |
London, United Kingdom · United Kingdom | Boston, United States · United States |
| Organization scale |
No comparable official organization-size figure was publicly disclosed. | at least 110 employees · operator, as of 13 Aug 2026 |
| Recent direction |
product analytics
Recent official evidence shows a focus on product analytics. | AI-assisted analysis
Recent official evidence shows a focus on AI-assisted analysis. |
| Key features |
- Web, mobile, and desktop analytics
- Real-time events
- User profiles
- Funnels and retention
- Crash analytics
- Journeys
- Surveys and messaging
- Self-hosted deployment
|
- Web and mobile session replay
- Product analytics
- Frontend error and network context
- Performance monitoring
- Funnels and path analysis
- Heatmaps and clickmaps
- Galileo AI summaries and issue detection
- Surveys
- MCP and API access
- Enterprise self-hosting
|
| Important considerations |
Countly Lite is a narrower community edition; managed Flex add-ons and the full self-hosted Enterprise suite can materially change scope and cost. | Cost scales with captured sessions and configuration. Self-hosting is an Enterprise option rather than a free community edition; Galileo AI and enterprise controls depend on packaging. |
| Integrations |
Segment, Zapier | Sentry, Datadog, Jira, Salesforce, Segment, Snowflake |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-08-08. |