Crazy Egg vs Microsoft Clarity comparison

Compare pricing, deployment, product fit, integrations, and capabilities side by side.

Catalog capabilities may require a paid plan, add-on or hosted edition. “Not listed” means unverified here, not unavailable. Confirm the exact edition, usage limits and privacy settings.

Starting prices use different billing periods and usage units. Compare the same traffic, events, retention and seats.

Which platform fits your needs?

Choose Crazy Egg if

Marketers, CRO teams, and site owners who want heatmaps, replay, feedback, and testing in one service

Capabilities listed only for Crazy Egg in this selection

E-commerce tracking Funnels Error tracking User feedback Surveys A/B testing Custom reports Personalization Enterprise

Important considerations: No permanent free plan. Tracked pageviews, heatmap reports, recording quotas and retention differ by tier. Starter stores recordings for six months; higher plans list two years. Larger custom Enterprise plans are also available.

Choose Microsoft Clarity if

Website owners, marketers, and product teams that need free session replay and heatmaps

Capabilities listed only for Microsoft Clarity in this selection

GDPR compliant CCPA compliant Free plan App analytics Cross-device tracking

Important considerations: Clarity is vendor-hosted and uses cookies. Teams must review consent and data policies; it emphasizes qualitative behavior analysis rather than replacing a complete first-party analytics stack.

Shared capabilities

Real-time data Event tracking Behavior analytics Audience insights User segments Session recordings Heatmaps Goals Data export Integrations AI insights

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Attribute	Crazy Egg	Microsoft Clarity
Overview	A website optimization suite combining web analytics, live activity, heatmaps, session recordings, error tracking, funnels, surveys, A/B testing, conversion tools, and AI-assisted analysis.	Microsoft's free behavior analytics service for websites and mobile apps, with always-on session recordings, click and scroll heatmaps, smart events, frustration signals, and Copilot-powered summaries.
Pricing	Starter $29/month: 5,000 tracked pageviews and 50 recordings; Plus $99, Pro $249 and Enterprise $599/month. All prices require annual billing; a free trial is available.	Free forever with no traffic limits; unlimited heatmaps, websites, and team members are included
Deployment	Vendor-hosted cloud	Vendor-hosted cloud
Best for	Marketers, CRO teams, and site owners who want heatmaps, replay, feedback, and testing in one service	Website owners, marketers, and product teams that need free session replay and heatmaps
Operator	Crazy Egg, Inc. Independent private company	Microsoft Corporation Independent public company
Company base	Redwood City, United States · United States	Redmond, United States · United States
Organization scale	No comparable official organization-size figure was publicly disclosed.	228,000 employees · operator, as of 30 Jun 2025
Recent direction	experimentation and optimization Recent official evidence shows a focus on experimentation and optimization.	marketing attribution Recent official evidence shows a focus on marketing attribution.
Key features	Web analytics and live activity Heatmap reports Session recordings Error tracking Conversion funnels A/B testing Surveys AI analysis GA4 integration Unlimited domains and team members	Always-on session recordings Click, scroll, area, and conversion heatmaps Rage-click and dead-click insights Smart events Session and heatmap summaries Web and mobile app capture Google Analytics integration 40+ filters
Important considerations	No permanent free plan. Tracked pageviews, heatmap reports, recording quotas and retention differ by tier. Starter stores recordings for six months; higher plans list two years. Larger custom Enterprise plans are also available.	Clarity is vendor-hosted and uses cookies. Teams must review consent and data policies; it emphasizes qualitative behavior analysis rather than replacing a complete first-party analytics stack.
Integrations	Google Analytics 4, Shopify, WordPress, Google Tag Manager	Google Analytics, Google Ads, WordPress, Shopify
Fact check	We checked this information against official vendor sources on 2026-09-30.	We checked this information against official vendor sources on 2026-08-08.

Capability matrix

This matrix shows capabilities recorded in our catalog. Not listed means we have not confirmed the capability here. Check the linked vendor sources for plan, deployment, and usage limits.

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Attribute	Crazy Egg	Microsoft Clarity
A/B testing	Listed	Not listed
AI insights	Listed	Listed
App analytics	Not listed	Listed
Audience insights	Listed	Listed
Behavior analytics	Listed	Listed
CCPA compliant	Not listed	Listed
Cross-device tracking	Not listed	Listed
Custom reports	Listed	Not listed
Data export	Listed	Listed
E-commerce tracking	Listed	Not listed
Enterprise	Listed	Not listed
Error tracking	Listed	Not listed
Event tracking	Listed	Listed
Free plan	Not listed	Listed
Funnels	Listed	Not listed
GDPR compliant	Not listed	Listed
Goals	Listed	Listed
Heatmaps	Listed	Listed
Integrations	Listed	Listed
Personalization	Listed	Not listed
Real-time data	Listed	Listed
Session recordings	Listed	Listed
Surveys	Listed	Not listed
User feedback	Listed	Not listed
User segments	Listed	Listed

Full details: Crazy Egg Full details: Microsoft Clarity