| Overview |
A privacy-focused hosted analytics product that keeps reporting intentionally simple while still supporting event tracking, ecommerce measurement, exports, and fast lightweight scripts. | A web and mobile behavior analytics product with session recordings, heatmaps, funnels, events, and crash reports. Smartlook reached end of sale on May 31, 2026 and is no longer available to new customers. |
| Pricing |
Hosted plans start at $15/month for 100,000 monthly pageviews; no free plan; 7-day free trial | No new subscriptions since May 31, 2026. Renewals and expansions end August 31, 2026. |
| Deployment |
Vendor-hosted cloud | Vendor-hosted cloud |
| Best for |
Individuals and businesses seeking simple, privacy-focused analytics | Existing Smartlook customers planning a move to another web or mobile behavior analytics platform |
| Operator |
Conva Ventures Inc.
Independent private company | Smartlook, s.r.o.
Subsidiary of Cisco Systems, Inc. |
| Company base |
Canada · Canada | Brno, Czechia · European Union |
| Organization scale |
No comparable official organization-size figure was publicly disclosed. | No comparable official organization-size figure was publicly disclosed. |
| Recent direction |
privacy-focused analytics
Recent official evidence shows a focus on privacy-focused analytics. | platform integration
Recent official evidence shows a focus on platform integration. |
| Key features |
- Cookieless traffic analytics
- Real-time dashboard
- Events and ecommerce
- UTM campaign reporting
- Email reports
- Unlimited exports
- Analytics API
- Forever data retention
|
- Web and mobile session replay
- Heatmaps
- Funnels
- Event analytics
- Crash reports
- User identification
- Mobile app analytics
|
| Important considerations |
No free plan is offered after the 7-day trial; pricing scales with combined pageviews and events. | Paid support ends August 31, 2027. Export required data before your paid plan expires: historical data does not migrate to Splunk automatically. The platform and remaining data are scheduled for removal on September 30, 2027. |
| Integrations |
WordPress, Shopify | Shopify, WordPress |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-08-27. |