| Overview |
A digital experience analytics platform combining session replay, heatmaps, funnels, event analytics, and AI insights for both web and mobile. | A lightweight, privacy-aware open-source web analytics service with cookieless visit counting, referrers, campaigns, browser and location reports, exports, and JavaScript-free tracking options. |
| Pricing |
Fullstory Free includes 30,000 monthly sessions and 12 months of analytics retention; Business, Advanced, and Enterprise pricing is quote-based | Hosted service is donation-supported and free for reasonable public use; self-hosting is free and open source |
| Deployment |
Vendor-hosted cloud | Self-hosted and hosted options |
| Best for |
Mid-to-large product teams and UX researchers | Website owners who want simple, privacy-focused analytics |
| Operator |
Fullstory, Inc. Independent private company | Martin Tournoij Independent project |
| Company base |
Atlanta, United States · United States | Ireland · European Union |
| Organization scale |
at least 200 employees · operator, as of 5 May 2020 | 1 maintainers · operator, as of 13 Aug 2026 |
| Recent direction |
AI-assisted analysis Recent official evidence shows a focus on AI-assisted analysis. | self-hosted expansion Recent official evidence shows a focus on self-hosted expansion. |
| Key features |
- Session replay
- Heatmaps
- Funnels
- Product analytics
- Error and frustration signals
- Segmentation
- Web and mobile capture
- StoryAI on paid plans
|
- Cookieless visit counting
- Open-source self-hosting
- Hosted service
- Referrer and campaign reports
- Browser and location reports
- JavaScript-free tracking pixel
- Data export
|
| Important considerations |
Free excludes advanced dashboards, StoryAI, mobile capture, and configurable privacy; paid pricing is quote-based. | Hosted use is donation-supported with a reasonable-use policy; high-volume or specialized deployments should be self-hosted. |
| Integrations |
Segment, Salesforce, CRMs, Dev tools | Ghost, Hugo |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-08-27. |