| Overview |
A digital experience analytics platform combining session replay, heatmaps, funnels, event analytics, and AI insights for both web and mobile. | Google's mainstream analytics platform for web and app measurement, built around GA4 events, attribution, advertising integrations, and BigQuery-connected reporting for larger deployments. |
| Pricing |
Fullstory Free includes 30,000 monthly sessions and 12 months of analytics retention; Business, Advanced, and Enterprise pricing is quote-based | GA4 standard is free; Google Analytics 360 is enterprise-priced via Google sales |
| Deployment |
Vendor-hosted cloud | Vendor-hosted cloud |
| Best for |
Mid-to-large product teams and UX researchers | All website owners, from small businesses to enterprises |
| Operator |
Fullstory, Inc. Independent private company | Google LLC Subsidiary of Alphabet Inc. |
| Company base |
Atlanta, United States · United States | Mountain View, United States · United States |
| Organization scale |
at least 200 employees · operator, as of 5 May 2020 | 190,820 employees · parent company, as of 31 Dec 2025 |
| Recent direction |
AI-assisted analysis Recent official evidence shows a focus on AI-assisted analysis. | marketing attribution Recent official evidence shows a focus on marketing attribution. |
| Key features |
- Session replay
- Heatmaps
- Funnels
- Product analytics
- Error and frustration signals
- Segmentation
- Web and mobile capture
- StoryAI on paid plans
|
- Web and app event analytics
- Real-time reports
- E-commerce measurement
- Advertising attribution
- Audience building
- Explorations and funnels
- BigQuery export
- Google Ads integration
|
| Important considerations |
Free excludes advanced dashboards, StoryAI, mobile capture, and configurable privacy; paid pricing is quote-based. | GA4 has a steep reporting and consent-configuration learning curve; Analytics 360 pricing is not public and standard properties have lower limits. |
| Integrations |
Segment, Salesforce, CRMs, Dev tools | Google Ads, BigQuery, Shopify |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-08-08. |