Choose FullStory if
Mid-to-large product teams and UX researchers
Capabilities only listed for FullStory
GDPR compliant
CCPA compliant
E-commerce tracking
App analytics
Funnels
Revenue tracking
Error tracking
Audience insights
User segments
Custom reports
AI insights
Retention analytics
Cohort analysis
Cross-device tracking
Important considerations: Free excludes advanced dashboards, StoryAI, mobile capture, and configurable privacy; paid pricing is quote-based.