Choose FullStory if
Mid-to-large product teams and UX researchers
Capabilities only listed for FullStory
Free plan
E-commerce tracking
App analytics
Event tracking
Revenue tracking
Error tracking
Audience insights
User segments
Goals
Integrations
Custom reports
Retention analytics
Cohort analysis
Cross-device tracking
Important considerations: Free excludes advanced dashboards, StoryAI, mobile capture, and configurable privacy; paid pricing is quote-based.