| Overview |
A lightweight, privacy-aware open-source web analytics service with cookieless visit counting, referrers, campaigns, browser and location reports, exports, and JavaScript-free tracking options. | A web and mobile behavior analytics product with session recordings, heatmaps, funnels, events, and crash reports. Smartlook reached end of sale on May 31, 2026 and is no longer available to new customers. |
| Pricing |
Hosted service is donation-supported and free for reasonable public use; self-hosting is free and open source | No new subscriptions since May 31, 2026. Renewals and expansions end August 31, 2026. |
| Deployment |
Self-hosted and hosted options | Vendor-hosted cloud |
| Best for |
Website owners who want simple, privacy-focused analytics | Existing Smartlook customers planning a move to another web or mobile behavior analytics platform |
| Operator |
Martin Tournoij Independent project | Smartlook, s.r.o. Subsidiary of Cisco Systems, Inc. |
| Company base |
Ireland · European Union | Brno, Czechia · European Union |
| Organization scale |
1 maintainers · operator, as of 13 Aug 2026 | No comparable official organization-size figure was publicly disclosed. |
| Recent direction |
self-hosted expansion Recent official evidence shows a focus on self-hosted expansion. | platform integration Recent official evidence shows a focus on platform integration. |
| Key features |
- Cookieless visit counting
- Open-source self-hosting
- Hosted service
- Referrer and campaign reports
- Browser and location reports
- JavaScript-free tracking pixel
- Data export
|
- Web and mobile session replay
- Heatmaps
- Funnels
- Event analytics
- Crash reports
- User identification
- Mobile app analytics
|
| Important considerations |
Hosted use is donation-supported with a reasonable-use policy; high-volume or specialized deployments should be self-hosted. | Paid support ends August 31, 2027. Export required data before your paid plan expires: historical data does not migrate to Splunk automatically. The platform and remaining data are scheduled for removal on September 30, 2027. |
| Integrations |
Ghost, Hugo | Shopify, WordPress |
| Fact check |
We checked this information against official vendor sources on 2026-08-27. |
We checked this information against official vendor sources on 2026-08-27. |