Heap vs Inspectlet comparison

Compare pricing, deployment, product fit, integrations, and capabilities side by side.

Which platform fits your needs?

Choose Heap if

Product teams and marketers who want automatic tracking and user behavior insights

Capabilities only listed for Heap

GDPR compliant CCPA compliant Real-time data E-commerce tracking App analytics Revenue tracking Audience insights Retention analytics Cohort analysis Cross-device tracking

Important considerations: Session replay, heatmaps, and error analysis are add-ons on Pro and Premier; pricing above Growth is custom.

Choose Inspectlet if

Marketers and product teams needing detailed user behavior insights

Capabilities only listed for Inspectlet

Error tracking User feedback Surveys

Important considerations: Replay quotas and retention vary by plan. Recording downloads start on Startup; targeting, API access, and form analytics start on Growth; phone support and custom services start on Accelerate.

Shared capabilities

Free plan Event tracking Behavior analytics Funnels User segments Session recordings Heatmaps A/B testing Goals Data export Integrations Custom reports AI insights

Attribute	Heap	Inspectlet
Overview	An automatic product analytics platform, now part of Contentsquare, that focuses on low-code event capture, funnels, journeys, enrichment, and enterprise-ready data governance.	A behavior analytics platform with session replay, heatmaps, A/B testing, error logging, surveys, AI session analysis, funnels, targeting, and form analytics.
Pricing	Free up to 10K monthly sessions; Growth is self-serve; Pro and Premier are custom-priced, with replay and heatmaps sold as add-ons	Free plan; Micro is $39/month, Startup $79/month, Growth $149/month, and listed Enterprise tiers start at $499/month
Deployment	Vendor-hosted cloud	Vendor-hosted cloud
Best for	Product teams and marketers who want automatic tracking and user behavior insights	Marketers and product teams needing detailed user behavior insights
Operator	Heap Inc. Subsidiary of Content Square SAS	Inspectlet, Inc. Independent private company
Company base	San Francisco, United States · United States	Santa Clara, United States · United States
Organization scale	No comparable official organization-size figure was publicly disclosed.	No comparable official organization-size figure was publicly disclosed.
Recent direction	suite consolidation Recent official evidence shows a focus on suite consolidation.	AI-assisted analysis Recent official evidence shows a focus on AI-assisted analysis.
Key features	Automatic event capture Funnels and journeys Retention analysis Session replay Heatmaps Error analysis Data enrichment Warehouse connections	Session replay Heatmaps A/B testing Error logging Surveys AI session insights Conversion funnels Form analytics
Important considerations	Session replay, heatmaps, and error analysis are add-ons on Pro and Premier; pricing above Growth is custom.	Replay quotas and retention vary by plan. Recording downloads start on Startup; targeting, API access, and form analytics start on Growth; phone support and custom services start on Accelerate.
Integrations	Segment, Salesforce	Shopify, WordPress
Fact check	We checked this information against official vendor sources on 2026-08-08.	We checked this information against official vendor sources on 2026-08-14.

Capability matrix

This matrix shows capabilities recorded in our catalog. Not listed means we have not confirmed the capability here. Check the linked vendor sources for plan, deployment, and usage limits.

Attribute	Heap	Inspectlet
A/B testing	Listed	Listed
AI insights	Listed	Listed
App analytics	Listed	Not listed
Audience insights	Listed	Not listed
Behavior analytics	Listed	Listed
CCPA compliant	Listed	Not listed
Cohort analysis	Listed	Not listed
Cross-device tracking	Listed	Not listed
Custom reports	Listed	Listed
Data export	Listed	Listed
E-commerce tracking	Listed	Not listed
Error tracking	Not listed	Listed
Event tracking	Listed	Listed
Free plan	Listed	Listed
Funnels	Listed	Listed
GDPR compliant	Listed	Not listed
Goals	Listed	Listed
Heatmaps	Listed	Listed
Integrations	Listed	Listed
Real-time data	Listed	Not listed
Retention analytics	Listed	Not listed
Revenue tracking	Listed	Not listed
Session recordings	Listed	Listed
Surveys	Not listed	Listed
User feedback	Not listed	Listed
User segments	Listed	Listed

Full details: Heap Full details: Inspectlet