| Overview |
An automatic product analytics platform, now part of Contentsquare, that focuses on low-code event capture, funnels, journeys, enrichment, and enterprise-ready data governance. | A privacy-focused website intelligence suite with cookieless analytics, session recordings, heatmaps, funnels, polls, surveys, company reveal, and AI-assisted reporting. |
| Pricing |
Free up to 10K monthly sessions; Growth is self-serve; Pro and Premier are custom-priced, with replay and heatmaps sold as add-ons | 30-day unlimited trial, then Free Forever; Starter starts at $2.99/month or $2.39/month billed yearly, with higher self-serve and custom tiers |
| Deployment |
Vendor-hosted cloud | Vendor-hosted cloud |
| Best for |
Product teams and marketers who want automatic tracking and user behavior insights | Businesses that prioritize data privacy and need advanced analytics tools |
| Operator |
Heap Inc. Subsidiary of Content Square SAS | Visitor Analytics GmbH Independent private company |
| Company base |
San Francisco, United States · United States | Berg, Germany · European Union |
| Organization scale |
No comparable official organization-size figure was publicly disclosed. | No comparable official organization-size figure was publicly disclosed. |
| Recent direction |
suite consolidation Recent official evidence shows a focus on suite consolidation. | AI-assisted analysis Recent official evidence shows a focus on AI-assisted analysis. |
| Key features |
- Automatic event capture
- Funnels and journeys
- Retention analysis
- Session replay
- Heatmaps
- Error analysis
- Data enrichment
- Warehouse connections
|
- Cookieless tracking
- Session recordings
- Heatmaps
- Conversion funnels
- Polls
- Surveys
- Real-time analytics
- Data export
- GDPR compliant
- CCPA compliant
|
| Important considerations |
Session replay, heatmaps, and error analysis are add-ons on Pro and Premier; pricing above Growth is custom. | Free and low-cost tiers have small pageview, event, replay, heatmap, funnel, poll, and survey allowances. |
| Integrations |
Segment, Salesforce | WordPress, Wix, TYPO3 |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-08-08. |