| Overview |
A behavior analytics and user feedback product, now positioned within Contentsquare, focused on session replay, heatmaps, surveys, interviews, and journey optimization for UX and growth teams. | An AI-assisted digital experience platform that connects web and mobile session replay with product analytics, frontend errors, network logs, performance monitoring, heatmaps, funnels, surveys, and issue diagnosis. |
| Pricing |
Contentsquare Free is available; Digital Experience Analytics Growth starts at $49/month, with 20% off annual billing; higher tiers are custom | Session-based pricing with a 14-day trial; the public calculator currently starts at $176/month for 25,000 captured sessions, while final cost depends on seats, retention, add-ons, and deployment |
| Deployment |
Vendor-hosted cloud | Self-hosted and hosted options |
| Best for |
Marketers, product teams, and UX researchers who need qualitative behavior data and feedback workflows | Product, engineering, support, and UX teams that need replay tied to technical diagnostics and product analytics |
| Operator |
Hotjar Limited Subsidiary of Content Square SAS | LogRocket, Inc. Independent private company |
| Company base |
St Julian's, Malta · European Union | Boston, United States · United States |
| Organization scale |
at least 190 team members · operator, as of 1 Sep 2021 | at least 110 employees · operator, as of 13 Aug 2026 |
| Recent direction |
suite consolidation Recent official evidence shows a focus on suite consolidation. | AI-assisted analysis Recent official evidence shows a focus on AI-assisted analysis. |
| Key features |
- Session replay
- Zone-based heatmaps
- Journey analysis
- Funnels
- Surveys and feedback
- Interviews
- AI-assisted insights
- Integrations and exports
|
- Web and mobile session replay
- Product analytics
- Frontend error and network context
- Performance monitoring
- Funnels and path analysis
- Heatmaps and clickmaps
- Galileo AI summaries and issue detection
- Surveys
- MCP and API access
- Enterprise self-hosting
|
| Important considerations |
Hotjar is now sold through Contentsquare packaging; session allowances, retention, and feature access vary by product and tier. | Cost scales with captured sessions and configuration. Self-hosting is an Enterprise option rather than a free community edition; Galileo AI and enterprise controls depend on packaging. |
| Integrations |
Shopify, WordPress | Sentry, Datadog, Jira, Salesforce, Segment, Snowflake |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-08-08. |