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Hotjar vs Offen Fair Web Analytics comparison

Compare pricing, deployment, product fit, integrations, and capabilities side by side.

Catalog capabilities may require a paid plan, add-on or hosted edition. “Not listed” means unverified here, not unavailable. Confirm the exact edition, usage limits and privacy settings.

Starting prices use different billing periods and usage units. Compare the same traffic, events, retention and seats.

Which platform fits your needs?

Choose Hotjar if

Marketers, product teams, and UX researchers who need qualitative behavior data and feedback workflows

Capabilities listed only for Hotjar in this selection

Important considerations: Hotjar is now sold through Contentsquare packaging; session allowances, retention, and feature access vary by product and tier.

Choose Offen Fair Web Analytics if

Teams that value visitor access to their own analytics data and accept measuring only people who opt in.

Capabilities listed only for Offen Fair Web Analytics in this selection

Important considerations: Uses first-party cookies after opt-in; it is not cookieless. Data expires after six months. Public releases last recorded here are from May 2024; assess maintenance and security before adoption.

Shared capabilities

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Attribute Hotjar Offen Fair Web Analytics
Overview A behavior analytics and user feedback product, now positioned within Contentsquare, focused on session replay, heatmaps, surveys, interviews, and journey optimization for UX and growth teams.A self-hosted analytics project built around explicit visitor consent and end-to-end encrypted usage data. Visitors can inspect and delete their own data; operators get aggregate traffic reports.
Pricing Contentsquare Free is available; Digital Experience Analytics Growth starts at $49/month, with 20% off annual billing; higher tiers are customFree Apache-2.0-licensed software; hosting and operational work are separate costs.
Deployment Vendor-hosted cloudSelf-hosted
Best for Marketers, product teams, and UX researchers who need qualitative behavior data and feedback workflowsTeams that value visitor access to their own analytics data and accept measuring only people who opt in.
Operator Hotjar Limited
Subsidiary of Content Square SAS
Offen project
Independent project
Company base St Julian's, Malta · European UnionBerlin, Germany · European Union
Organization scale at least 190 team members · operator, as of 1 Sep 2021No comparable official organization-size figure was publicly disclosed.
Recent direction suite consolidation
Recent official evidence shows a focus on suite consolidation.
operational reliability
Recent official evidence shows a focus on operational reliability.
Key features
  • Session replay
  • Zone-based heatmaps
  • Journey analysis
  • Funnels
  • Surveys and feedback
  • Interviews
  • AI-assisted insights
  • Integrations and exports
  • Explicit opt-in before collection
  • Visitor data access and deletion
  • End-to-end encrypted usage data
  • Traffic, referrer and campaign reporting
  • Self-hosted binary or Docker deployment
Important considerations Hotjar is now sold through Contentsquare packaging; session allowances, retention, and feature access vary by product and tier.Uses first-party cookies after opt-in; it is not cookieless. Data expires after six months. Public releases last recorded here are from May 2024; assess maintenance and security before adoption.
Integrations Shopify, WordPressJavaScript, Docker
Fact check We checked this information against official vendor sources on 2026-08-08. We checked this information against official vendor sources on 2026-09-30.

Capability matrix

This matrix shows capabilities recorded in our catalog. Not listed means we have not confirmed the capability here. Check the linked vendor sources for plan, deployment, and usage limits.

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AttributeHotjarOffen Fair Web Analytics
AI insights Listed Not listed
Audience insights Listed Not listed
Behavior analytics Listed Not listed
CCPA compliant Listed Not listed
Custom reports Listed Not listed
Data export Listed Not listed
Data ownership Not listed Listed
E-commerce tracking Listed Not listed
Event tracking Listed Not listed
Free plan Listed Listed
Funnels Listed Not listed
GDPR compliant Listed Not listed
Goals Listed Not listed
Heatmaps Listed Not listed
Integrations Listed Not listed
Open source Not listed Listed
Polls Listed Not listed
Privacy-first Not listed Listed
Real-time data Listed Not listed
Revenue tracking Listed Not listed
Self-hosted Not listed Listed
Session recordings Listed Not listed
Surveys Listed Not listed
User feedback Listed Not listed
User segments Listed Not listed
Web analytics Not listed Listed
Full details: Hotjar Full details: Offen Fair Web Analytics