Compare pricing, deployment, product fit, integrations, and capabilities side by side.
Existing Smartlook customers planning a move to another web or mobile behavior analytics platform
Important considerations: Paid support ends August 31, 2027. Export required data before your paid plan expires: historical data does not migrate to Splunk automatically. The platform and remaining data are scheduled for removal on September 30, 2027.
Small businesses and bloggers needing simple web analytics
Important considerations: Free history is limited to 14 days; session replay is a separate allowance and heatmaps require Premium Plus.
| Attribute | Smartlook | Statcounter |
|---|---|---|
| Overview | A web and mobile behavior analytics product with session recordings, heatmaps, funnels, events, and crash reports. Smartlook reached end of sale on May 31, 2026 and is no longer available to new customers. | A hosted web analytics service centered on real-time visitor feeds, traffic trends, landing-page and paid-traffic analysis, conversions, session replay, and higher-tier heatmaps. |
| Pricing | No new subscriptions since May 31, 2026. Renewals and expansions end August 31, 2026. | Basic is free for 5,000 sessions/month with 14-day retention; Premium starts at €9/month and Premium Plus at €19/month for 20,000 sessions |
| Deployment | Vendor-hosted cloud | Vendor-hosted cloud |
| Best for | Existing Smartlook customers planning a move to another web or mobile behavior analytics platform | Small businesses and bloggers needing simple web analytics |
| Operator | Smartlook, s.r.o. Subsidiary of Cisco Systems, Inc. | StatCounter Independent private company |
| Company base | Brno, Czechia · European Union | Dublin, Ireland · European Union |
| Organization scale | No comparable official organization-size figure was publicly disclosed. | No comparable official organization-size figure was publicly disclosed. |
| Recent direction | platform integration Recent official evidence shows a focus on platform integration. | operational reliability Recent official evidence shows a focus on operational reliability. |
| Key features |
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| Important considerations | Paid support ends August 31, 2027. Export required data before your paid plan expires: historical data does not migrate to Splunk automatically. The platform and remaining data are scheduled for removal on September 30, 2027. | Free history is limited to 14 days; session replay is a separate allowance and heatmaps require Premium Plus. |
| Integrations | Shopify, WordPress | WordPress, Shopify |
| Fact check | We checked this information against official vendor sources on 2026-08-27. | We checked this information against official vendor sources on 2026-08-08. |
This matrix shows capabilities recorded in our catalog. Not listed means we have not confirmed the capability here. Check the linked vendor sources for plan, deployment, and usage limits.
| Attribute | Smartlook | Statcounter |
|---|---|---|
| App analytics | Listed | Not listed |
| Behavior analytics | Listed | Listed |
| Cross-device tracking | Listed | Not listed |
| Data export | Listed | Listed |
| Error tracking | Listed | Not listed |
| Event tracking | Listed | Listed |
| Free plan | Not listed | Listed |
| Funnels | Listed | Not listed |
| Goals | Not listed | Listed |
| Heatmaps | Listed | Listed |
| Integrations | Listed | Listed |
| Real-time data | Not listed | Listed |
| Retention analytics | Listed | Not listed |
| Session recordings | Listed | Listed |
| User segments | Listed | Not listed |