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Countly vs Umami comparison

Compare pricing, deployment, product fit, integrations, and capabilities side by side.

Catalog capabilities may require a paid plan, add-on or hosted edition. “Not listed” means unverified here, not unavailable. Confirm the exact edition, usage limits and privacy settings.

Starting prices use different billing periods and usage units. Compare the same traffic, events, retention and seats.

Which platform fits your needs?

Choose Countly if

Developers and product teams who need cross-platform analytics

Capabilities listed only for Countly in this selection

Important considerations: Flex includes Advanced Analytics; Adaptivity and Intelligence are paid add-ons. Funnels, retention, crash analysis and AI are in Intelligence. Lite is a narrower edition; review its license and branding terms before deployment.

Choose Umami if

Tech-savvy users and businesses prioritizing privacy and simplicity

Capabilities listed only for Umami in this selection

Important considerations: Cloud counts pageviews, custom events and each stored event property toward usage. Session replay and heatmaps require Cloud Business or Enterprise; Business includes 5,000 replays, then $0.005 each. Cloud has features beyond self-hosting; check edition parity and operating costs.

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Attribute Countly Umami
Overview A privacy-focused product analytics platform offered in self-hosted and private-cloud editions, covering web, mobile, desktop, journeys, feedback, messaging, and AI-assisted analysis.An open-source, self-hosted or managed-cloud analytics platform with cookieless traffic and event reporting plus newer funnels, revenue, Web Vitals, session replay, and heatmap capabilities.
Pricing Self-hosted Countly Lite is free. Private-cloud Flex starts at $175/month with a 14-day trial; Enterprise is self-hosted with custom annual pricing.Free self-hosting. Cloud Hobby: $0 for 100K events/month and one website; Pro: $20/month with 1M events; Business: $200/month with 10M events; Enterprise: custom. Paid overages are metered.
Deployment Self-hosted and hosted optionsSelf-hosted and hosted options
Best for Developers and product teams who need cross-platform analyticsTech-savvy users and businesses prioritizing privacy and simplicity
Operator Countly Ltd
Independent private company
Umami Software, Inc.
Independent private company
Company base London, United Kingdom · United KingdomSan Francisco, United States · United States
Organization scale No comparable official organization-size figure was publicly disclosed.No comparable official organization-size figure was publicly disclosed.
Recent direction product analytics
Recent official evidence shows a focus on product analytics.
behavior analysis
Recent official evidence shows a focus on behavior analysis.
Key features
  • Web, mobile, and desktop analytics
  • Real-time events
  • User profiles
  • Funnels and retention
  • Crash analytics
  • Journeys
  • Surveys and messaging
  • Self-hosted deployment
  • Cookieless web analytics
  • Self-hosted and cloud editions
  • Real-time traffic
  • Custom events
  • Funnels and goals
  • Revenue reports
  • Web Vitals
  • Session replay and heatmaps
  • Data export
Important considerations Flex includes Advanced Analytics; Adaptivity and Intelligence are paid add-ons. Funnels, retention, crash analysis and AI are in Intelligence. Lite is a narrower edition; review its license and branding terms before deployment.Cloud counts pageviews, custom events and each stored event property toward usage. Session replay and heatmaps require Cloud Business or Enterprise; Business includes 5,000 replays, then $0.005 each. Cloud has features beyond self-hosting; check edition parity and operating costs.
Integrations Segment, ZapierWordPress, Vercel
Fact check We checked this information against official vendor sources on 2026-09-30. We checked this information against official vendor sources on 2026-09-30.

Capability matrix

This matrix shows capabilities recorded in our catalog. Not listed means we have not confirmed the capability here. Check the linked vendor sources for plan, deployment, and usage limits.

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AttributeCountlyUmami
App analytics Listed Not listed
Audience insights Listed Listed
Behavior analytics Listed Listed
CCPA compliant Not listed Listed
Cookieless Not listed Listed
Cross-device tracking Not listed Listed
Custom reports Listed Listed
Data export Listed Listed
E-commerce tracking Listed Listed
Error tracking Listed Not listed
Event tracking Listed Listed
Free plan Listed Listed
Funnels Listed Listed
GDPR compliant Not listed Listed
Goals Listed Listed
Heatmaps Not listed Listed
Integrations Listed Listed
Open source Listed Listed
Personalization Listed Not listed
Privacy-first Listed Listed
Real-time data Listed Listed
Retention analytics Listed Listed
Revenue tracking Listed Listed
Self-hosted Listed Listed
Session recordings Not listed Listed
User feedback Listed Not listed
User segments Listed Listed
Full details: Countly Full details: Umami