| Overview |
A digital experience analytics platform combining session replay, heatmaps, funnels, event analytics, and AI insights for both web and mobile. | A product analytics platform for growth and product teams that focuses on funnels, retention, session replay, experimentation support, and fast self-serve analysis across web and mobile. |
| Pricing |
Fullstory Free includes 30,000 monthly sessions and 12 months of analytics retention; Business, Advanced, and Enterprise pricing is quote-based | Free forever up to 1M monthly events; Growth includes the first 1M events free and scales by usage up to 20M; Enterprise is custom |
| Deployment |
Vendor-hosted cloud | Vendor-hosted cloud |
| Best for |
Mid-to-large product teams and UX researchers | Growth teams and product managers who need detailed user behavior insights |
| Operator |
Fullstory, Inc. Independent private company | Mixpanel, Inc. Independent private company |
| Company base |
Atlanta, United States · United States | San Francisco, United States · United States |
| Organization scale |
at least 200 employees · operator, as of 5 May 2020 | 235 team members · operator, as of 2 Mar 2025 |
| Recent direction |
AI-assisted analysis Recent official evidence shows a focus on AI-assisted analysis. | AI-assisted analysis Recent official evidence shows a focus on AI-assisted analysis. |
| Key features |
- Session replay
- Heatmaps
- Funnels
- Product analytics
- Error and frustration signals
- Segmentation
- Web and mobile capture
- StoryAI on paid plans
|
- Event-based product analytics
- Funnels and flows
- Retention and cohorts
- Session replay
- Autocapture
- Experiments
- Unlimited seats
- Data export
|
| Important considerations |
Free excludes advanced dashboards, StoryAI, mobile capture, and configurable privacy; paid pricing is quote-based. | Free and Growth plans cap or meter events and session replays; governance, security, and large-scale allowances are Enterprise features. |
| Integrations |
Segment, Salesforce, CRMs, Dev tools | Segment, Zapier |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-08-08. |