| Overview |
A behavior analytics and user feedback product, now positioned within Contentsquare, focused on session replay, heatmaps, surveys, interviews, and journey optimization for UX and growth teams. | A privacy-focused, self-hosted WordPress analytics plugin that stores data on the site's own server and combines real-time traffic, events, tags, segments, funnels, and AI-assisted analysis. |
| Pricing |
Contentsquare Free is available; Digital Experience Analytics Growth starts at $49/month, with 20% off annual billing; higher tiers are custom | Public plans: $29/month or $99/year for one WordPress site, including updates and support |
| Deployment |
Vendor-hosted cloud | Self-hosted |
| Best for |
Marketers, product teams, and UX researchers who need qualitative behavior data and feedback workflows | WordPress site-owners, agencies, small businesses seeking lightweight, privacy-compliant, self-hosted analytics. |
| Operator |
Hotjar Limited Subsidiary of Content Square SAS | TIPS4DESIGN SRL Independent private company |
| Company base |
St Julian's, Malta · European Union | Romania · European Union |
| Organization scale |
at least 190 team members · operator, as of 1 Sep 2021 | No comparable official organization-size figure was publicly disclosed. |
| Recent direction |
suite consolidation Recent official evidence shows a focus on suite consolidation. | AI-assisted analysis Recent official evidence shows a focus on AI-assisted analysis. |
| Key features |
- Session replay
- Zone-based heatmaps
- Journey analysis
- Funnels
- Surveys and feedback
- Interviews
- AI-assisted insights
- Integrations and exports
|
- Self-hosted
- Unlimited sessions
- Event tracking
- Custom tags
- User segments
- Real-time analytics
- AI insights
- Goals/funnels
- No cookies
- GDPR/CCPA/PECR compliant
|
| Important considerations |
Hotjar is now sold through Contentsquare packaging; session allowances, retention, and feature access vary by product and tier. | WordPress-only deployment uses your site's server and database, so storage, performance, backups, and retention remain your responsibility. |
| Integrations |
Shopify, WordPress | WordPress |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-08-27. |