| Overview |
Microsoft's free behavior analytics service for websites and mobile apps, with always-on session recordings, click and scroll heatmaps, smart events, frustration signals, and Copilot-powered summaries. | A privacy-first analytics and data activation suite for regulated organizations, combining web and mobile analytics, tag management, consent management, customer journeys, ecommerce reporting, and real-time audience activation. |
| Pricing |
Free forever with no traffic limits; unlimited heatmaps, websites, and team members are included | Business starts at €36/month for up to 2M monthly actions and 20 domains; Enterprise starts at €366/month billed annually |
| Deployment |
Vendor-hosted cloud | Vendor-hosted cloud |
| Best for |
Website owners, marketers, and product teams that need free session replay and heatmaps | Regulated businesses and public organizations that need privacy controls, consent management, and detailed first-party analytics |
| Operator |
Microsoft Corporation Independent public company | Piwik PRO SA Subsidiary of Cookie Information Group |
| Company base |
Redmond, United States · United States | Wrocław, Poland · European Union |
| Organization scale |
228,000 employees · operator, as of 30 Jun 2025 | about 200 team members · operator, as of 13 Aug 2026 |
| Recent direction |
marketing attribution Recent official evidence shows a focus on marketing attribution. | platform integration Recent official evidence shows a focus on platform integration. |
| Key features |
- Always-on session recordings
- Click, scroll, area, and conversion heatmaps
- Rage-click and dead-click insights
- Smart events
- Session and heatmap summaries
- Web and mobile app capture
- Google Analytics integration
- 40+ filters
|
- Web and mobile analytics
- Tag Manager
- Consent Management Platform
- Data activation
- Ecommerce and journey analytics
- Custom reports and dashboards
- Heatmaps and clickmaps
- Anonymous tracking
- Raw-data API and exports
|
| Important considerations |
Clarity is vendor-hosted and uses cookies. Teams must review consent and data policies; it emphasizes qualitative behavior analysis rather than replacing a complete first-party analytics stack. | Piwik PRO is vendor-hosted in public or private cloud rather than a do-it-yourself self-hosted product. Session logs and heatmaps are available, but it is not a session-replay platform. |
| Integrations |
Google Analytics, Google Ads, WordPress, Shopify | Google Ads, Google Search Console, Looker Studio, Power BI, Consent platforms |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-08-08. |