| Overview |
A GPL-licensed, self-hosted web analytics framework with pageview and event tracking, conversion goals, funnels, segmentation, click heatmaps, visitor paths, and WordPress support. | A web and mobile behavior analytics product with session recordings, heatmaps, funnels, events, and crash reports. Smartlook reached end of sale on May 31, 2026 and is no longer available to new customers. |
| Pricing |
Free, open source | No new subscriptions since May 31, 2026. Renewals and expansions end August 31, 2026. |
| Deployment |
Self-hosted | Vendor-hosted cloud |
| Best for |
Tech-savvy users who want a free, self-hosted analytics solution | Existing Smartlook customers planning a move to another web or mobile behavior analytics platform |
| Operator |
Open Web Analytics project Independent project | Smartlook, s.r.o. Subsidiary of Cisco Systems, Inc. |
| Company base |
Distributed organization | Brno, Czechia · European Union |
| Organization scale |
No comparable official organization-size figure was publicly disclosed. | No comparable official organization-size figure was publicly disclosed. |
| Recent direction |
operational reliability Recent official evidence shows a focus on operational reliability. | platform integration Recent official evidence shows a focus on platform integration. |
| Key features |
- Self-hosted GPL software
- Pageview and event tracking
- Conversion goals and funnels
- Visitor segmentation
- Click heatmaps
- Visitor paths
- Ecommerce tracking
- WordPress integration
|
- Web and mobile session replay
- Heatmaps
- Funnels
- Event analytics
- Crash reports
- User identification
- Mobile app analytics
|
| Important considerations |
Community-maintained software requires self-hosting and technical upkeep; official product documentation and release communication are less active than major alternatives. | Paid support ends August 31, 2027. Export required data before your paid plan expires: historical data does not migrate to Splunk automatically. The platform and remaining data are scheduled for removal on September 30, 2027. |
| Integrations |
WordPress | Shopify, WordPress |
| Fact check |
We checked this information against official vendor sources on 2026-08-08. |
We checked this information against official vendor sources on 2026-08-27. |