Pendo: pricing, features and alternatives
A product experience and digital adoption platform combining product analytics, retroactive page and feature tagging, funnels, paths, retention, session replay, in-app guides, NPS and other sentiment tools, roadmaps, and AI-assisted insights.
Pricing
Free plan for up to 500 monthly active users; paid Base, Core, and Ultimate plans use custom MAU- and module-based pricing; full-platform trial lasts 30 days
Deployment
Vendor-hosted cloud
Best for
Product, customer success, and digital adoption teams that need analytics plus in-app guidance, feedback, and enterprise governance
Company profile
See who operates the product, where the organization is based, and the scale behind it.
- Operator
- Pendo.io, Inc.
- Independent private company
- Official source — Pendo.io, Inc. Official source — Independent private company
- Company base
- Raleigh, United States · United States
- Company location does not show where customer data is stored or which privacy laws apply.
- Official source
- Organization scale
- at least 850 employees · operator, as of 13 Aug 2026
- The figure covers the stated organization, not the product team or its support capacity.
- Official source
How the platform evolved
Follow verified launches, ownership changes, major releases, and pricing changes from official sources.
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Pendo Leo launched.
Official source -
Chisel Labs was acquired by Pendo.
Official source -
Forwrd.ai was acquired by Pendo.
Official source -
Pendo was founded.
Official source
Key features
- Product usage analytics
- Retroactive page and feature tagging
- Funnels and paths
- Retention and portfolio health
- Session replay
- In-app guides and resource centers
- NPS and sentiment surveys
- Roadmaps and product discovery
- AI-assisted insights
- Web and mobile support
Important considerations
Paid prices are not public and depend on monthly active users and selected modules. Session Replay is not included in every plan, and Pendo Free stops creation of new guides, NPS surveys, or segments above 500 MAUs.
Integrations
Salesforce, Slack, Jira, Segment, Snowflake, Zendesk, HubSpot, Microsoft Teams
Capabilities
Fact check
We checked this information against official vendor sources on 2026-08-09. Official source
Pendo alternatives
A product analytics platform for growth and product teams that focuses on funnels, retention, session replay, experimentation support, and fast self-serve analysis across web and mobile.
A digital experience analytics suite for web and mobile that combines session replay, heatmaps, funnels, journey and product analytics, surveys, revenue insights, error monitoring, AI summaries, and enterprise data feeds.
An AI-assisted digital experience platform that connects web and mobile session replay with product analytics, frontend errors, network logs, performance monitoring, heatmaps, funnels, surveys, and issue diagnosis.