analyticsdir
Privacy-first Self-hosted Cookieless Session recordings Error tracking Free plan
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Privacy-first Self-hosted Open source Cookieless GDPR compliant CCPA compliant Free plan Real-time data E-commerce tracking App analytics Event tracking Behavior analytics Funnels Revenue tracking Error tracking Audience insights User segments Session recordings Heatmaps User feedback Surveys Polls Personalization A/B testing Goals Data ownership Data export Integrations Custom reports AI insights Retention analytics Cohort analysis Ad-blocker resistant Enterprise Market intelligence Competitive analysis Cross-device tracking Web analytics SEO research

OpenReplay vs Smartlook comparison

Compare pricing, deployment, product fit, integrations, and capabilities side by side.

Which platform fits your needs?

Choose OpenReplay if

Engineering and product teams that need self-hosted replay, debugging context, and product analytics

Capabilities only listed for OpenReplay

Privacy-first Self-hosted Open source Free plan GDPR compliant CCPA compliant Audience insights Data ownership AI insights Enterprise

Important considerations: Cloud Free includes 2 users, 1 project, and 7-day retention. Paid Serverless includes unlimited users and projects with 30-day retention. Self-hosting requires your own infrastructure; Dedicated costs depend on the instance, region, and running time.

Choose Smartlook if

Existing Smartlook customers planning a move to another web or mobile behavior analytics platform

Capabilities only listed for Smartlook

Retention analytics Cross-device tracking

Important considerations: Paid support ends August 31, 2027. Export required data before your paid plan expires: historical data does not migrate to Splunk automatically. The platform and remaining data are scheduled for removal on September 30, 2027.

Shared capabilities

App analytics Event tracking Behavior analytics Funnels Error tracking User segments Session recordings Heatmaps Data export Integrations
Attribute OpenReplay Smartlook
Overview An open-source session replay and product analytics platform that can run on your infrastructure, combining replays with errors, network activity, performance data, funnels, journeys, heatmaps, web analytics, and co-browsing.A web and mobile behavior analytics product with session recordings, heatmaps, funnels, events, and crash reports. Smartlook reached end of sale on May 31, 2026 and is no longer available to new customers.
Pricing Open-source self-hosting is free. Cloud Free: 1,000 sessions/month; Serverless: $5.95 per 1,000 sessions/month; Dedicated: from $199/month, billed hourly; Enterprise: custom.No new subscriptions since May 31, 2026. Renewals and expansions end August 31, 2026.
Deployment Self-hosted and hosted optionsVendor-hosted cloud
Best for Engineering and product teams that need self-hosted replay, debugging context, and product analyticsExisting Smartlook customers planning a move to another web or mobile behavior analytics platform
Operator Asayer SAS
Independent private company		Smartlook, s.r.o.
Subsidiary of Cisco Systems, Inc.
Company base Distributed organizationBrno, Czechia · European Union
Organization scale No comparable official organization-size figure was publicly disclosed.No comparable official organization-size figure was publicly disclosed.
Recent direction product analytics
Recent official evidence shows a focus on product analytics.		platform integration
Recent official evidence shows a focus on platform integration.
Key features
  • Self-hosted session replay
  • Product and web analytics
  • Error, network, and performance context
  • Funnels and journeys
  • Heatmaps
  • Co-browsing
  • Web and mobile capture
  • Data export
  • MCP server
  • Web and mobile session replay
  • Heatmaps
  • Funnels
  • Event analytics
  • Crash reports
  • User identification
  • Mobile app analytics
Important considerations Cloud Free includes 2 users, 1 project, and 7-day retention. Paid Serverless includes unlimited users and projects with 30-day retention. Self-hosting requires your own infrastructure; Dedicated costs depend on the instance, region, and running time.Paid support ends August 31, 2027. Export required data before your paid plan expires: historical data does not migrate to Splunk automatically. The platform and remaining data are scheduled for removal on September 30, 2027.
Integrations GitHub, Jira, Slack, Sentry, DatadogShopify, WordPress
Fact check We checked this information against official vendor sources on 2026-09-04. We checked this information against official vendor sources on 2026-08-27.

Capability matrix

This matrix shows capabilities recorded in our catalog. Not listed means we have not confirmed the capability here. Check the linked vendor sources for plan, deployment, and usage limits.

AttributeOpenReplaySmartlook
AI insights Listed Not listed
App analytics Listed Listed
Audience insights Listed Not listed
Behavior analytics Listed Listed
CCPA compliant Listed Not listed
Cross-device tracking Not listed Listed
Data export Listed Listed
Data ownership Listed Not listed
Enterprise Listed Not listed
Error tracking Listed Listed
Event tracking Listed Listed
Free plan Listed Not listed
Funnels Listed Listed
GDPR compliant Listed Not listed
Heatmaps Listed Listed
Integrations Listed Listed
Open source Listed Not listed
Privacy-first Listed Not listed
Retention analytics Not listed Listed
Self-hosted Listed Not listed
Session recordings Listed Listed
User segments Listed Listed
Full details: OpenReplay Full details: Smartlook